Every message and every decision, on the record.
Your team and parents message each other in Admit.
Every change and every decision is logged: who, what and when.
Inbuilt messaging
Conversations with parents happen inside Admit, not in personal inboxes. Anyone on the team can pick one up.
- Parents or your team can start a conversation
- Assign a conversation to a team member, and track it from open to closed
- Every conversation about a child is logged against them, so you can find it by child
- Your wording, for outcomes and reminders
Centralised logs
One log for the whole platform, not one per spreadsheet.
Applications
Every submission and every change to it.
Decisions
Every score, allocation and placement, with its reasons.
Messages
What was sent, to whom and when.
Staff actions
Who changed what, and when.
Impersonation for support
When a parent is stuck, your team can see the portal as that parent sees it. You find the problem on the first call.
- See exactly what the parent sees
- Restricted to the staff you permit
- Logged like everything else
Ready for an FOI request or an appeal
Allocation is rules-based: your criteria, applied consistently. So you can explain every decision.
Appeals
The score, the criteria behind it and the messages sent are all in one place.
FOI requests
Answer from the record and from reports, not by piecing it together from emails.
Applications and allocation
How each decision is reached.
Reporting
Pre-built reports and a Query Builder your team can use themselves.
Parent portal
Where parents read, reply and ask.